Introduction to Ledger.com/start
Ledger.com/start is the official setup page for Ledger® hardware wallets. Whether you are setting up a new Ledger® Nano device or recovering your wallet, this page guides you through steps to install Ledger Live, verify your device, and start managing your digital assets securely.
How to Install Ledger Live Wallet
Ledger Live is the official companion application that enables users to manage crypto assets. You can download Ledger Live across platforms from the official website:
Once installed, connect your Ledger® hardware wallet and complete the setup to create or import a wallet. Avoid using any third-party websites or installers while setting up your device.
Ledger Live Login & Account Setup
- Open Ledger Live and proceed with Ledger Live login using your PIN and device confirmation.
- If Ledger Login not working or you are Unable to login Ledger, ensure your USB cable is authentic and the device firmware is updated.
- Always verify wallet operations via your physical device screen to prevent scams.
Common Issues & Troubleshooting
Here are some frequent problems and solutions:
- Error Connecting Ledger Account: Try changing USB ports, disable VPNs, and update Ledger Live to the latest version.
- Ledger Live App not Working: Uninstall and reinstall from the official link. Clear cache/storage (mobile version).
- Can't verify Ledger Wallet: Ensure you are on the genuine Ledger® device screen and not a website requesting your recovery phrase.
- Visit support: Ledger Help Center for tutorials and device-specific solutions.
Ledger Account Recovery Guide
If your device is lost, broken, or reset accidentally, use your 24-word recovery phrase to restore access:
- Power on your new or reset Ledger® device.
- Select “Restore from recovery phrase” on-device.
- Enter all 24 words carefully.
Important: Ledger® cannot help recover your wallet without the recovery phrase. Never share your phrase online or with anyone claiming to provide support.
Ledger 2FA Reset & Security
The Ledger® ecosystem uses hardware-based authentication rather than traditional 2FA. If you are asked to perform Ledger 2FA reset, ensure the request is from the official Ledger Help Center. Avoid third-party tools or websites promising login bypass or recovery.
FAQs – Users Also Ask
1. How do I download Ledger Live securely?
Only download from the official link: https://www.ledger.com/ledger-live/download
2. Why is Ledger Live login not working?
Update Ledger Live, reconnect your device, use the original USB cable, and disable VPNs or firewalls temporarily.
3. Can I recover my Ledger® wallet without a recovery phrase?
No. The 24-word phrase is the only recovery option. Ledger® does not store or reset it.
4. What should I do if Ledger Live App is not working?
Clear cache, reinstall the app, update firmware, or use Ledger Live Desktop instead.
5. Is Ledger 2FA required?
Ledger® uses hardware authentication. If prompted for online 2FA resets, verify via the Ledger Help Center.